Most frequent questions and answers

You can send an e-mail at contact@mtsandals.com

You can talk to us directly using the Facebook Chat on the bottom right of the website or on our Facebook Page.

You can DM us on our Instagram page.

   (+30) 210-323-0328

95, Pandrossou Street, Athens, 10555 Greece

We accept all major credit cards (Visa, Mastercard, Maestro, Diners), as well as Paypal. Please note that we do not accept American Express anymore, since Amex ended it’s collaboration with Greek Banks.

In case you wish to order extraordinary sizes or extra colors, feel free to contact us at contact@mtsandals.com and we’ll do our best to meet your expectations.

We ship our sandals by ELTA GREEK POST, which is the most convenient and economical option for our clients. 

Due to the current global situation, shipments may experience some delays, but please rest assured your order will still be delivered to you. We appreciate your patience in these difficult times.

We are closely following official regulations to ensure we are prioritising the well-being of both our staff and customers, as this is of utmost importance to us. Where possible, we are working from home, while our warehouse team are following strict safety protocols that are implemented to protect their well-being. These precautions may result in a slightly longer dispatch time than we usually deliver, but we will do our utmost to ensure that all orders are get to you as soon as possible.

We recommend monitoring your local postal service for up-to-date information on deliveries in your local area, as these vary from region to region. Please feel free to reach out to us anytime if there are any concerns about any order in transit.

Because the situation is complex and constantly developing, our delivery times may also change, and we will endeavour to do our best to keep the information on our site up to date. Rest assured that we are following the situation closely, if anything changes, we’ll let you know.

Your support means a lot to us, especially during this time. Stay safe and take care of each other.

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