Thank you for visiting the MATER TERRA Greek Handmade Leather Sandals online store and website.
We recommend that you read carefully the following Terms and Conditions in advance of any order.
These terms and conditions relate to goods which you offer to purchase ONLY through the MATER TERRA online store and website. Please read carefully these Terms and Conditions, which govern your use of this website and our supply to you of any goods which you offer to purchase ONLY through the MATER TERRA online store and website. We can’t process your purchase, unless you accept these Terms and Conditions. In case you have further questions, please feel free to contact us at [email protected] or on +0030 6949472788. By making an offer to purchase, you agree to be bound by the whole provisions of the following Agreement between you and us. If you do not accept the following provisions, please do not proceed to purchase.
Your Agreement with Us
Nothing on our website is intended or shall be interpreted to mean that we are making a legal offer to you to provide the Goods; we are inviting you to make a legal offer to us to purchase the Goods. It is entirely at our discretion to accept or reject the offer to purchase. The Agreement is concluded only when we have accepted your order by sending you a Confirmation Form (with the date of conclusion of the Agreement being the date shown on that Confirmation Form).
Payment can be made using all forms listed on this web site FAQ and will be debited when we have accepted your offer to purchase.
All prices are quoted in Euros and include VAT.
Our acknowledgment of order acceptance via web or e-mail is not a guarantee of delivery. We will inform you if we are unable to deliver the Goods which you have offered to purchase and a full refund will be given.
Every effort has been made to ensure the descriptions and price of goods are correct.
Shipping and Delivery Details
All deliveries are subject to the time that is required for every product to be produced and the authorization of your payment.
We shall endeavor to ship the Goods you have offered to purchase within 4 – 6 working days after we receive your offer. Delivery time following shipment depends on the country of destination as well as shipping service selected. The average delivery time following shipment is 3 – 5 working days.
In any case, the Identification Number of your order will be communicated to you via e-mail and therefore you can always visit TNT and track your product. We can either deliver your order to the billing address for the card you use to pay for your order, or you can specify an alternative address such as a workplace, university or friend/family address at the checkout.
We hope that you feel happy with your new “Mater Terra Greek Leather Sandals”.
If you have purchased your sandals from our official website https://mtsandals.com/ within 14 days, please see our return/exchange policy below.
Please take into consideration that if you purchased your “Mater Terra Greek Leather Sandals” from other marketing intermediaries, please refer to their return/refund policy.
Products must be returned (for refund or exchange) in their original packaging and state; they must be not worn, altered or used in any way. Also, please include a written notice that clearly states your personal information and request. Pack up the shoes carefully in their original box and a secure outer wrapper and send them back clearly addressed to: MATER TERRA, 95 Pandrossou str., Monastiraki, Athens, 10555, Greece.
Please, send us your “Mater Terra Greek Leather Sandals” by post only, such that we avoid any unnecessary delay in customs. If the item is defective or if we’ve made a mistake with your order, we will be able to offer a full refund for your sandals or an exchange and reimburse your postage costs, if applicable. However, if you are still deciding whether to keep your new sandals, please, when you wear them try to protect the soles from unpleasant markings by standing on a soft surface (eg. Carpet).
Security & Data Protection
We are committed to protecting your privacy and the security of any information given to us in order for us to process your order. We will not gather or hold personal information about you unless you have given your express permission for us to do so. By placing an order, you will consent to the use of such personal information.
Any personal information held or processed will be kept up-to-date and will be destroyed as soon as the reason for its collection or processing has lapsed. No personal data about customers will be passed to any third party, except to offer you the opportunity to purchase from us, to fulfill the delivery of the goods to you, and as it is necessary to process credit or debit card payments.
Your privacy and confidence will be respected at all times. The security of your transaction is important to us and to prevent any details being seen by unauthorized persons it is protected throughout the payment process. To do this we use a secure server to encrypt the information before it is sent to the payments processor.
Distance Selling Regulations
Under the Distance Selling Regulations, you have seven working days from the Commencement Date (“the cooling-off period”) in which to cancel this Agreement if for any reason you are not happy with the Goods which have been delivered to you. This cooling off period begins on the day after the day you receive the Goods from us.
If you wish to cancel the Agreement under the Distance Selling Regulations, you must notify us of this fact in writing and send your notification to us by e-mail or post within the cooling-off period. Full contact details are set out below.
On cancellation, you must return the Goods that we have delivered to you. On our receipt of the returned Goods, we will exchange the Goods or we will refund to you the price you paid for the Goods. Unless you originally received substitute goods, you will be liable for the costs of returning the Goods to us, and we will not reimburse you for this.
Goods must be adequately sealed in the original packaging. Fully complete the returns form included with the delivery package, this will ensure that you receive your refund or replacement goods promptly; please make sure that you have addressed the package clearly with our address. Make sure that you get a certificate of posting from the Post Office as proof that you have sent the package.
Limitation of Liability
Nothing in these terms and conditions is intended to exclude any provision of the Unfair Contract Terms Act 1977, or of the Unfair Terms in Consumer Contracts Regulations 1999, or of any other legislation designed to ensure that the rights of parties to a contract of the type of this Agreement (i.e. standard terms and conditions which are not individually negotiated) are fairly balanced.
Subject to the aforesaid, we shall not be liable to you for any loss or damage unless such loss or damage arises as a direct result of our negligence, recklessness or willful misconduct, or fraud or misrepresentation on our part.
To the fullest extent permitted by applicable law, we disclaim all liability for our employees’ or sub-contractors’ negligence. We may include links from time to time from our website to other internet sites. We have no control over the content of such sites and disclaim any liability in respect of your use of such sites.
All conditions, terms, representations and warranties relating to the Goods which are not expressly stated in this Agreement are hereby excluded to the fullest extent permitted by law. Our total liability to you in respect of any claim by you arising out of or in connection with the provision (or the failure to provide) the Goods shall be limited to the value of the goods supplied.
No claim by you against us shall be valid unless you have notified us of the details of the claim within one year of it arising. Every provision of this clause excluding or limiting liability shall be construed separately, applying and surviving even if for any reason any of these provisions is held inapplicable or unenforceable in any circumstances, and shall remain in force notwithstanding the expiry or termination of this Agreement.
IMPORTANT: IN THIS CLAUSE YOU AGREE THAT YOU WILL BE LIABLE FOR ANY LOSS WE (OR CERTAIN PEOPLE CONNECTED WITH US) SUFFER AS A RESULT OF BREACH OF THE AGREEMENT BY YOU OR BY CERTAIN PEOPLE CONNECTED WITH YOU. PLEASE READ IT CAREFULLY AND DO NOT MAKE AN OFFER TO PURCHASE THE GOODS UNLESS YOU AGREE TO THIS CLAUSE.
You agree that you shall be liable for, and hereby agree to indemnify us on demand in respect of any and all demands, liabilities, losses, costs and claims (including reasonable legal fees) sustained or incurred by us, our agents, suppliers, resellers, our customers, officers or employees, and arising as a result of breach by you of this Agreement.
If you have any queries about these Terms and Conditions or any other aspect of our website or you may have a complaint, you can contact us either via phone on +0030-6949472788, via e-mail at [email protected] or via post at: MATER TERRA, 95 Pandrossou str., Monastiraki, Athens, 10555, Greece.
Law and Jurisdiction
The Agreement shall be governed by and construed in accordance with the Greek law and you agree to submit to the non-exclusive jurisdiction of the Greek courts. You are responsible for compliance with any applicable laws of the country from which you access our online store and website